We're Here to Help

Our trained Nutrition Consultants, backed by our full team of veterinarians, are standing by to partner in your pet's health.

Contact us at: support@justfoodfordogs.com

Monday – Friday 6:00 am-6:00 pm Pacific Time

Saturday – Sunday 7:00 am-4:00 pm Pacific Time

DIY Cooking Guides

Feeding Guidlines

Transitioning to Fresh Food

Puppy Feeding Guide

Build a Meal Plan

Just Food for Dogs (Fresh STO)

<p>Your first autoship order will ship within 3 to 5 days from the time you place your order. For additional shipping details, vising our&#xA0;<a href="https://www.justfoodfordogs.com/content/just-shipping.html" style=" text-decoration: underline;" id="isPasted">Shipping</a> FAQ page.</p>

Your first autoship order will ship within 3 to 5 days from the time you place your order. For additional shipping details, vising our Shipping FAQ page.

I just signed up for my first autoship order, when can I expect it?

Autoship

Does JustFoodForDogs meet AAFCO standards?

What do you mean when you say “whole” food?

Aren’t dogs carnivores? Why does your food have carbs and vegetables?

What does "balanced" food mean?

Why does your food contain carbohydrates?

Is JustFoodForDogs compliant with WSAVA guidelines?

Do I need to add a multivitamin to JustFoodForDogs meals?

Does JustFoodforDogs make puppy food?

Nutrition & Ingredients

What is the shelf life of JFFD products?

How do I safely thaw and store fresh dog food?

Does JustFoodForDogs use any preservatives?

Why does it look watery and/or mushy?

Why does some of the meat in JustFresh appear pinkish? Is it undercooked?

What if the food arrives thawed?

Storage & Food Safety

How many JustFoodForDogs treats can I feed my dog?

What do I do if my dog gains unwanted weight while on JustFoodForDogs?

Feeding Guidelines

Where is JustFoodForDogs made?

How much food comes in a full box?

Product & Packaging Information

How do I track my order?

When will my order ship?

How much does shipping cost?

Orders & Shipments

How Autoship Works

Is there a discount if I sign up for an autoship?

Is there any obligation to enroll in autoship?

How far in advance can I skip a delivery?

When will I receive my recurring autoship orders?

How do I add or remove items or change the frequency of a recurring order?

Can I have my autoship delivered during the weekend?

Can I pick up my autoship order in a JustFoodForDogs Kitchen or Pantry?

How do I cancel my autoship order?

Clean Bowl Guarantee

Returns

I just signed up for my first autoship order, when can I expect it?Updated 6 months ago