How far in advance can I skip a delivery?Updated 6 months ago

Updates to autoship orders must be made no later than Thursday, 11:00 am Pacific the week your order is scheduled to process. To find your next autoship order date, log in to your account and click the "Autoship" tab. Your next order date is shown below "Next Order."

To skip items in your order:

• Under "Next Order," click "More Options" next to the item you want to skip. Click "Skip Product" to move the item to the next order date. Repeat the steps for each item you want to skip. The skipped items are moved to the "Future Order" section downpage.
• To ship a future order early, under "Future Orders," click the calendar icon and select the date you want to move the order to. If a date you want is not available, that means we have already processed orders for that week and only a future date may be selected.
• To skip an item in a future order, under "Future Orders," click "More Options" next to the item you want to change. Click "Skip Product."

If you have an order in processing status, you will not be able to adjust or skip items until processing is complete.